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Delivery

Dispatch & Delivery

Stock
Kelappa Crafts Handbags are already stocks in UK, delivery will originated from our managing office address in Oxfordshire.

Dispatch
We aim to dispatch all orders within 48 hours, although there may be a slight delay during exceptionally busy periods such as our seasonal sales. Estimated delivery times should be used as a guide only and commence from the day of dispatch. We are not responsible for delays caused by customs clearance.

UK Delivery

Orders within the UK is FREE
Orders are dispatched within 2 business days and are normally delivered the next business day between 9am and 5pm. Someone will need to be available to sign for your order, otherwise it will be kept by the courier so that you can rearrange delivery. Please note that there may be a slight delay during the sale period.

European Union Countries Delivery
For our Kelappa customer within EU countries, we apply a simple FLAT Shipping rate of £ 19.
International Delivery Others Than UK&EU
International delivery outside UK/EU countries will be using Royal Mail Service with applied rate.

Tracking

Once your order has been dispatched you will receive an email with your tracking code, so that you can monitor your delivery until it arrives with you.

Packaging

All of our bags come packaged in a protective Kelappa dust bag in a sealed cardboard box

Taxes & Duties

Since the stocks delivered from Oxford, England, there will be no tax & duties applied within UK & EU purchase. The amount you pay for is already the final amount (no hidden others).
For purchase outside UK/EU, there might be tax & duty involved depending on the counties.

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