Delivery

Dispatch & Delivery
Stock
Kelappa Bags are stored in United Kingdom, delivery will originate from our managing office in Oxford.
Dispatch
We aim to dispatch all orders within 48 hours, although there may be a slight delay during exceptionally busy periods such as our seasonal sales. Estimated delivery times should be used as a guide only and commence from the day of dispatch. We are not responsible for delays caused by customs clearance.

UK Delivery
Orders within the UK is FREE
Orders are dispatched within 2 business days and are normally delivered the next business day between 9 am and 5 pm. Someone will need to be available to sign for your order, otherwise it will be kept by the courier so that you can rearrange delivery. Please note that there may be a slight delay during the sale period.
European Union Countries & Worldwide Delivery
For our Kelappa Bags customers worldwide and EU countries, we apply a simple FLAT Shipping rate of £ 15.

Tracking
Once your order has been dispatched you will receive an email with your tracking code, to monitor the position status.

Packaging
All of our product comes in a protective dust bag in a sealed corrugated box.

Taxes & Duties
Since the stocks delivered from Oxford – England, there will be no tax & duties applied within UK & EU purchase. The amount you pay for is already the final amount (no hidden others).
For purchase outside UK/EU, there might be tax & duty involved depending on the country regulation.

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